Distribution Manager

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Sales and Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the team that’s driving our huge commercial transformation. Apply now Philip Morris Côte D’Ivoire is looking for a Distribution Manager! Purpose of the job Build efficient primary distribution and ensure optimal product flow to the wholesalers and other customers. To design and implement initiatives to optimize distribution, contribute to increase profitability through effective stakeholder engagement (Wholesaler, Supply Chain, Finance and Field Managers). To continuously improve primary distribution (cost/product flow) and enhance the quality of service provided to customers through lead time improvement and trade benefit maximization. Accountabilities: i. Orders & Distribution management a) Process customer orders, ensuring accuracy in terms of product selection, pricing, and delivery schedules. b) Coordinate with service delivery the product availability and coverage for orders. c) Coordinate with Service Delivery to organize the dispatch and delivery of orders. d) Handle order modifications, cancellations, and requests for returns or exchanges ensuring compliance with company policies. e) Collaborate with sales & finance teams to resolve credit issues, or payment delays that may impact order processing. f) Ensure Optimize use of resources to enhance primary and secondary distribution. g) Collaborate with Service Delivery to monitor stock level and plan warehouse replenishment accordingly. h) Propose and implement distribution schemes in line with market needs. ii. Customer Relationship Management a) Build and develop close relationship with customers. b) Maintain excellent market knowledge in order uncover insights and anticipate emergent issues. c) Design and issue regular reports on distribution performances. d) Perform customer masterdata and annual review as per the internal practices. e) Guarantee qualitative and timely answer to all pending requests/issues raised by customers. f) Ensure timely customers’ accounts reconciliation. iii. Sales & Operation Planning a) Act as the market representative during the IBP process and submit accurate forecast for optimal finished goods stock level pertaining to the market. b) Contribute to ensure adaptation of production capability to market needs with special attention during new launches. c) Maintain periodic regional sales plans in coordination with Field Managers to achieve objectives. d) Ensure that the planning and the implementation of commercial activities, including new product launches are done according to the given guidelines and given set of objectives. e) Address and solve logistic issues in time in partnership with Supply Chain. iv. People Management a) Set and communicate the individual objectives to the team members according to the given targets and ensure that these objectives are met, with regular performance assessments. b) Identify individual training needs to improve the business skills and initiate the required interventions to enable team members to meet the job’s requirements. c) Support Direct reports through effective On-the-Job support and coaching to drive commitment to achieving key business goals. d) Ensure that all actions strictly adhere to PM policies and procedures to maintain and enhance the image of the company with the trade. Who we’re looking for: - Degree in Business Administration or a related Management Science - 3-5 years’ experience in sales and/or distribution departments (Minimum of 3 years in a supervisory capacity is a plus). Functional Knowledge & Skills: - Sales Planning - Forecasting and Data Analysis. - Key Account Management Managerial & Interpersonal Skills: - Developing and maintaining relationships with Internal and external stakeholders. - Excellent verbal and written communication & presentation skills - Strong Drive for Results and problem-solving skills. Key Success Factors • The most important metrics by which successful performance will be judged are: - Achievement of Monthly In-Market Sales (IMS) >/= 100% of OB/RF - Maintenance of positive customer credit position to support future sales. - Business Performance reported in clear, concise manner with focus on required actions. - Achievement of monthly case fil targets. What we offer Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: - Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. - Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. - Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. - Take pride in delivering our promise to society: to deliver a smoke-free future. If you want to challenge yourself, working in a dynamic & international environment. Then apply now!!