Consumer Insights Lead

Consumer Insights Lead – Stamford, CT Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. In late 2022, PMI acquired Swedish Match and its leading oral nicotine product portfolio. We can now provide legal age nicotine users who would otherwise continue to smoke, access to a broader range of better alternatives to combustible products. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress! Our beautiful HQ in Stamford, CT is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC. Your ’day to day’: The Consumer Insights Lead will be responsible for providing Retail measurement analytics through Nielsen tools (including RMS, TDLinx, and Spectra as well as market research) to facilitate business and commercial success for all Smoke Free Product consumer platforms. Approximately 70% of the role focuses on managing Nielsen while the remaining 30% will involve managing other Consumer Insights ad-hoc projects in the USA. • Partner with key business partners (Commercial, Strategy, Data & Analytics, and Finance teams) at both a regional and Global level to continuously improve short-term and long-term performance of retail measurement via Nielsen. • Serve as the Relationship manager for everything Nielsen and as the single point of contact for all Nielsen related issues including Contract Management, Custom Database development and maintenance, modification in scope, reporting, etc. • Serve as single point of contact for the OneUS organization for all internal stakeholders for managing, supporting, and collaborating on everything pertaining to Nielsen reports and data. • Conduct deep dive analysis while combining Consumer, Retail, and Market insights and understanding to provide narrative based insights that support the business and stakeholders in making informed decision on a timely manner. • Design, execute, manage, report, and effectively communicate study results for all types of ad-hoc research based on business needs and requirements. • Drive impactful insights for key stakeholders including infographics, communication, and report and presentation at a high level. Who we’re looking for: • Bachelor’s degree and at least 5 years of relevant experience • Strong experience with Nielsen tools (Nielsen Platforms, RMS, TDLinx, and Spectra) required • Experience with consumer insights • Knowledge of Market Research - desire and curiosity to learn consumer insights methodologies including both qualitative and quantitative research methodology is required. • Highly collaborative with strong communication skills to make consumer insights relevant for different audiences, and with the ability to land insights by balancing storytelling and actionability / clear recommendations. • Entrepreneurial, results-driven mindset. Capable of aligning top-down, cross-functional, and market priorities, analyses, and insights. • Be comfortable extracting insights from all types of data, 'connecting the dots' across multiple data sources, and making business recommendations. • Energized by trying new things, agility in ways of working. • Thorough understanding of the US retail landscape • Legally authorized to work in the U.S. Annual Base Salary Range: $107,200-$147,400 What we offer • We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more! • We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace. • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: To improve the lives of a billion smokers. #LI-Hybrid PMI is an Equal Opportunity Employer Philip Morris International (PMI) has been an entirely separate company from Altria and Philip Morris USA since 2008, with PMI focusing on international markets outside the United States. PMI has never sold cigarettes in the United States. PMI Global Services Inc. and PM Global Brands Inc. are a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI's smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of September 30, 2023, PMI's smoke-free products are available for sale in 82 markets in key cities or nationwide, and PMI estimates that approximately 19.7 million adults around the world, excluding Russia and Ukraine have already switched to IQOS and stopped smoking. For more information, please visit www.pmi.com and www.pmiscience.com.