LSP Specialist (Logistics Service Provider Specialist)

BE A PART OF A REVOLUTIONARY CHANGE At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. Bring us your curiosity and a desire to challenge the everyday and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and create new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world. TERMS OF EMPLOYMENT - Contract Type: Contract (1 year) - Work location: Philip Morris Korea, 10, Gukjegeumyung-ro, Yeongdeungpo-gu, Seoul, Korea YOUR ‘DAY TO DAY’ The LSP Specialist plays a pivotal role in supporting and assisting the Manager B2C in managing and optimizing the logistics and supply chain operations of the organization. This position involves coordination with external logistics service providers, monitoring performance, and assisting in strategic decision-making to enhance logistics efficiency and cost-effectiveness. LSP Specialist also plays a crucial role in maintaining strong relationships with various internal / external customers to ensure that the demands are fully met by coordinating with LSP and managing their service level. Logistics Operation Management (B2C, Direct Retails) 1. Plan, coordinate, and oversea logistics operations to ensure timely delivery of goods. 2. Optimize supply chain processes, including transportation, warehousing, distribution, and inventory management. 3. Monitor key performance indicators (KPIs) to assess operational performance and make data-driven improvement. Customer Service and Relationship Management 1. Facilitate communication between internal teams such as IBP, Commercial, Consumer Experience, Direct Retail, Digital teams and LSPs to ensure alignment on business strategies, programs, and market demands. 2. Collaborate with the Manager B2C to build and maintain strong relationships with LSPs. 3. Assist in resolving any issues or disputes with LSPs professionally and efficiently. Data Analysis and Reporting 1. Support the collection and analysis of data related to logistics performance, costs, and key metrics. 2. Assis in generating regular reports to track and communicate logistics performance to stakeholders. 3. Utilize data insights to contribute to decision-making and drive improvements. Continuous Improvement 1. Coordinate regular performance assessment review and generate ideas in improvement of logistics process and procedures. 2. Contribute to the identification and implementation of best practices in logistics and supply chain management. Budget Control 1. Validate monthly logistics cost validation and confirm invoices received by LSPs. 2. Follow up OB, RF cycle to build regular budgeting and monitor the spending vs. budget. EHS&S AND COMPLIANCE 1. Ensure LSP compliance to local and PMI guideline for quality, security and safety by maintaining guideline documents and providing regular training to LSP staffs. 2. Lead internal / external audit on DC operations (Corporate, Quality & Security, FM global, SOX and external audits), build action plans on findings and ensure the closure of the action plan as targeted timeline. WHO WE’RE LOOKING FOR - Bachelor’s degree in supply chain, logistics, business administration, or a related field. - 3 years of experience in supply chain management in FMCG industry - English skill is preferred. - Proven experience in logistics and supply chain management with a focus on operations and coordination. - Proficiency in logistics, inventory management, warehousing, transportation in terms of operation and system. - Technical skills on MS Office and SAP - Excellent communication and interpersonal skills with the ability to collaborate effectively with internal and external stakeholders. - Flexibility and adaptability to work in a dynamic and fast-paced environment. WHAT WE OFFER Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: - Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. - Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. - Be able to work in flexible work schedule and receive competitive compensation & benefits including Group life and accident insurance, Welfare card etc. HOW TO APPLY - Go PMI career site, "www.pmi.com/careers" and set ‘South Korea’ and search for the job - Click ‘Apply Now’ button and ‘Upload a File’ for new applicants - Upload your English Resume either in Word or PDF format (merge your files into one file named as your English name, i.e., CV Gildong Hong) - Fill in basic information such as employment and education - Create password and submit application At PMI, we are committed to equal employment opportunity and inclusion and workplace diversity. Our focus is on creating an environment where our employees from across the globe can be their true selves at work, contribute their best, support each other, and drive the innovation and consumer-centricity needed to help us to achieve our vision of a smoke-free future That means a work environment where personal situations are understood, differences are valued, and everyone is treated with fairness and respect. We are promoting an environment where every voice is heard and valued, regardless of gender identity, age, race, nationality, ethnicity, sexual orientation, religion, disability, or any other characteristic that makes them visible or invisible.