Philip Morris International values its relationships with suppliers, so we are constantly looking at ways to automate and streamline our financial processes. This helps ensure that expenditures are properly authorized and recorded which, as a result,
helps invoices to be processed on time.
Below are details of the supplier platforms, and the processes we use to manage our projects. You’ll also find key invoicing requirements to ensure your invoices are complete.
Supplier e-procurement platforms and applications
Sourcing platform
We use Workday for all our sourcing projects. Its easy-to-use interface enables effective colloboration with our suppliers. For any technical issues, please contact Workday by emailing support@scoutrfp.com.
Visit WorkdayFor key resources, such as:
General terms of purchase | Supplier expense guidelines | PMI supplier invoicing guidelines for Coupa |
Visit legal documents
Self-service portal for suppliers
Suppliers can use the tool to track status of their invoices anytime and anywhere, send invoices, check payment schedules and raise payment-related queries with the Accounts Payable Helpdesk. To obtain access, contact us at PMISelfServicePortal.PMIFIN@pmi.com.
Log in to self-service portalThe self-service portal (SSP) is available for suppliers delivering goods or services to Philip Morris entities except: Kazakhstan, Ukraine, Georgia, Armenia.
Queries submitted outside the SSP (i.e., via email) will no longer be acknowledged or receive a response.
To add a new supplier or for any SSP-related questions, please contact the SSP Onboarding Team at PMISelfServicePortal.PMIFIN@pmi.com.
Purchase-to-Pay platform
We use Coupa in multiple countries to facilitate the exchange of purchase orders, provide status on invoices and update online catalogues. For more information, please visit our Coupa Supplier Desk.
Visit Coupa Supplier Support
Invoicing requirements
NO PO, NO PAY
To ensure a smooth invoice process and timely payment to our suppliers, as of November 2019, PMI introduced a business policy requiring a PO number to be provided in the invoices issued to PMI.
That means every invoice must contain*:
- A valid Purchase Order (PO) number, or,
- In case you have not received a PO from PMI, you will need to:
- Confirm with the PMI requestor that such purchases are allowed exceptions. If yes, please apply point 2.
If not, please request for an official PO number from PMI to avoid further invoice rejection. - Include the name of the PMI requestor that has requested/confirmed receipt of your goods/services.
* Subject to legal/tax restrictions in particular countries.
One bank account per currency
Only one bank account per currency will be accepted for payment unless otherwise agreed for specific business requirements.
One invoice, one PO
Each invoice should only correspond to one PO. We are not able to accept invoices linked to multiple POs unless otherwise agreed for specific business requirements.
PMI contact details for suppliers
Use the map to look for basic information about each of our entities, including tax data, invoice submission channels, and invoice-related query channels.
If your query relates to a single PMI entity
Use the map to find more details about our entities, by looking for the country of its location.