Driving Operational Excellence

31 Jul 2019 · 2 min read
Our efforts to drive operational excellence are reflected through established programs on ethics and compliance, responsible marketing, and prevention of illicit tobacco trade. As we progress on our transformation, we are strengthening risk management in our supply chain and further developing human rights due diligence activities.
Operational Excellence 2018 Sustainability Report

In this section, we provide an update on our performance and key developments in 2018 for each of these topics.


PMI Sustainability Report 2018 low res