Quality Engineer

QUALITY ENGINEER - SAHIWAL JOIN THE REVOLUTION! At PMI, we’ve chosen to do something incredible. We’re totally redefining our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter solutions and the space to move your career forward in endlessly different directions. You’ll have the opportunity to make an impact. Bring us your curiosity and a desire to challenge the everyday routine and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and build new ways of working that span the whole world. PURPOSE • Provide quality support and expertise to other departments to achieve a high level of Quality material, product and process. • Initiate improvements related to processes and products, providing technical and analytical direction to solve quality and operational issues, looking for productivity and standardization opportunities. • Ensure the improvement and/or maintenance of local Quality Management System (QMS) with related procedures in alignment with QMS Compliance and Central Quality. • Consistently apply OPEN+ systems and tools. ACCOUNTABILITIES SUSTAINABILITY • Ensure compliance to all PMI and legal standards, policies and guidelines related to Environment, Health, Safety, Sustainability to prevent personnel, asset or societal loss. • Act and promote an interdependent and transparent safety culture fostering the utilization of preventive/predictive approach in line with Open+/IOS QUALITY • CHANGE MANAGEMENT: Lead and coordinate change management process in the factory and ensure that validated state of the manufacturing processes, methods and systems is maintained. Ensure the reporting and the update of key metrics. Perform Risk Assessment for system changes. • VALIDATION ACTIVITIES: Lead and execute validation activities that are identified and required. Prepare all the documentation associated by ensuring the execution following the plan. Ensure that all validation activities are carried out and reported in a timely manner. Ensure that all deviations during validation activities are investigated and escalated when required. Propose action plans and ensure that correctives/preventives actions are followed and closed on time. For Local RRP Computerized Systems review user, functional and technical specifications. Develop test plans, coordinate, and supervise testing phases and manage issues. Review test scripts for functional testing, regression testing and load testing. • QUALITY MANAGEMENT SYSTEM & AUDIT: Define, establish, and maintain a Quality Management System. Coordinate and support the establishment of related procedures supporting good manufacturing practices and approve all procedures. Provide general quality management system training and coordinate quality related training. Support QMS compliance department in ensuring QMS efficacy, adherence, and compliance. Ensure that internal audits (self-inspections) including quality system audits and external audits are appropriately performed and corrective actions identified (CAPA), followed-up and documented. DELIVERY • PRODUCT & PROCESS QUALITY: Provide technical Quality support and expertise to improve material, products and Quality performance. Ensure timely quality support in case of any quality problems encountered on products, providing quality risk assessment and an accurate action plan/solution that immediately mitigates impact on Quality and Production KPI's. • Support building capabilities of stakeholders (Q Champions) on new processes, requirements, methods, or guidelines. • Provide support for review and update of manufacturing process characterization and other documents when required. Assess the possibility to challenge standards related to process and products to propose productivity initiatives. Lead initiatives to improve the quality standards of products. COST • NON-CONFORMITIES MANAGEMENT & CAPA: Investigate in a timely manner non-conformities and deviation, leveraging on OPEN+ problem solving tools. Take the decision to quarantine the non-conforming material/products and liaise with interested parties to reveal the root cause and take relevant preventive/corrective actions. Ensure proper follow up and reporting of open actions and maintain the related database up to date. Based on recommendation from stakeholders concerned, participate in the decision of releasing or destroying the non-conforming products blocked due to quality issues, and monitor the related costs. Ensure NC & CAPA processes are implemented, followed, and documented according to PMI standards. • COMPLAINTS: Establish a system to identify, record and evaluate internal or external quality complaints, and investigate and resolve critical deviations. Determine and coordinate potential Product Related Special Situation management (PRSSM), including recalls, according to pre-defined procedures. Define and implement a monitoring system for consumer and customer complaints through when appropriate historical data and trend analysis to identify potential deviations and preventive actions. Ensure execution and update of monthly, weekly and on demand quality reports. MORALE • Ensure strong partnership with internal/external stakeholders focusing on collaboration and information exchange to ensure excellent quality and Compliance with PMI requirements, standardization, and continuous improvement. • Execute internal and external training to affiliate employees, as subject matter expert in QMS, quality process and product to drive and share excellence within PMI. Support the development of the Q Champions and Equipment Owners through Quality trainings. Support Q Pillar deployment (e.g. Training, HC, QBOS). OTHERS • Act as Pillar Member of the assigned pillar • Contribute to the full year pillar plan definition and implementation aligned with OPEN+ Phase journey. • Participate and contribute to pillar reviews definition and implementation as per defined frequency. • Responsible for implementation of Standard work process defined in Pillars. • Ensure self-capabilities based on step-up cards. WORK EXPERIENCE AND EDUCATION • College/University: Master’s degree in Biological Sciences, Physical Sciences, Engineering or relevant skills through demonstrated experience. • 3-5 years’ experience in quality Assurance in tobacco, food, pharmaceutical or similar industry. • Fluent in Urdu and English • Advanced knowledge of international standards (ISO). Well-developed IT skills (Office) and project management skills. Advanced knowledge on Quality tools, root cause analysis, analytical skills, statistical tool knowledge and process validation. WHAT PMI OFFERS • We’re international. Our global workforce of more than 70,000 and our employees speak more than 80 languages • We’re flexible; your work fits you and not the other way round, thanks to our Flexible Work Arrangement Program • Relocation, housing support and transport is provided where applicable. • We’re a certified top employer! This position will advance your experience with innovative technologies, services, and processes. Backed by an attractive salary and compensation package, you will work in a professional environment and team members from all over the world. PMI is the first multinational company in Switzerland to acquire the Equal-Salary label, for men and women. • PMI is an Equal Opportunity Employer