Our 2025 Roadmap goal
see all 2025 roadmap goalsFOSTER AN EMPOWERED AND INCLUSIVE WORKPLACE
Nurture a more diverse culture that promotes equity and inclusion by providing access to lifelong learning to all our employees, and improving gender and local representation in management globally.
Key performance indicators to track our progress
See full performance metrics
view dataLearn more about PMI’s Sustainability Index in our Integrated Report 2021. See the full performance metrics and related footnotes here.
The right thing to do
Equitable and fair conditions of employment are crucial for societal harmony and well-being, and are central to a sustainable and prosperous future for all.
Read moreThe business case
Our long-term business success relies on human capital in the form of the dedication, talent, and passion of our employees.
read moreOur progress in 2021
Read more in our Integrated Report2021 performance highlights
- 100 percent of PMI’s employees are paid at or above living wage level
- 77 collective labor agreements in place in 34 countries, covering 61 percent of PMI’s employees
- More than 92 percent of employees covered by formal performance reviews
- Our target for employee Net Promoter Score (eNPS) of ≥30 achieved for second consecutive year, with 35 in 2021
This online content about our Integrated Report should be read in conjunction with PMI’s 2021 Integrated Report. The information and data presented here cover the 2021 calendar year or reflect status at December 31, 2021, worldwide, unless otherwise indicated. Where not specified, data come from PMI estimates. Please also refer to 'This report at a glance' on page 5 of the 2021 Integrated Reportfor more information. Aspirational targets and goals do not constitute financial projections, and achievement of future results is subject to risks, uncertainties and inaccurate assumptions, as outlined in our forward-looking and cautionary statements on page 252. In the 2021 Integrated Report and in related communications, the terms “materiality,” “material,” and similar terms, when used in the context of economic, environmental, and social topics, are defined in the referenced sustainability standards and are not meant to correspond to the concept of materiality under the U.S. securities laws and/or disclosures required by the U.S. Securities and Exchange Commission.