PMI is committed to doing business ethically and with integrity, honesty, respect, and fairness. To fulfil this commitment, we rely on our employees and management, business partners, and stakeholders to speak up early to identify and address misconduct effectively.
Individuals may ask questions, raise concerns, or report actual or suspected non-compliance with Our Code of Conduct; PMI policies; or applicable laws and regulations by contacting any of the following:
- PMI’s managers, department heads, affiliate or function leadership, as well as the Ethics & Compliance, Law, Risk & Controls, and People & Culture (Human Resources) departments.
- PMI’s Ethics & Compliance department mailbox at
PMI.EthicsandCompliance@pmi.com. - The PMI Ethics & Compliance Help Line, which is a third-party operated reporting channel available 24 hours a day, seven days a week, in all languages spoken at PMI. Individuals may contact the Help Line online at www.compliance-speakup.pmi.com or by telephone in your local market or reverse calling +1 303-623-0588. Reports to the PMI Ethics & Compliance Help Line can be made anonymously, subject to local laws and regulations.
PMI’s speaking up process
Speaking up is a key part of our jobs. It is expected and always welcomed. The company does not tolerate retaliation against individuals who speak up in good faith about a suspected compliance violation or cooperate with an investigation. For more information about PMI’s Speaking Up process, please see PMI’s Code of Conduct.
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Other concerns?
Product concerns
For product-related questions or concerns, please contact us through PMI’s dedicated product channels.
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For press related enquiries, if you are a journalist or working with the media, please contact our Media Center for assistance.
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